Privacy Policy

This privacy policy outlines how Garnet Hotels (together with its affiliates) collects and handles personal information from users of its websites, mobile apps, and related online and offline services. Here’s a summary of the key points covered in the policy:

1. Collection of Personal Information: Garnet Hotels collects personal information directly from users, as well as from third-party sources, including social media platforms, hotel outlets, and booking partners. The information collected includes contact details, reservation information, transaction history, survey responses, and online user activity.

2. Types of Personal Information: The collected personal information includes contact information, reservation details, transaction information, stay records, survey responses, and communication history.

3. Online User Activity and Cookies: Garnet Hotels uses cookies and similar technologies to collect information about users’ interactions with their services, such as website visits, device information, and location data. Users have the option to opt out of certain cookies and targeted advertising.

4. Use of Personal Information: Garnet Hotels uses personal information to provide services to users, improve their services, personalize content and advertising, conduct data analysis, comply with legal requirements, and for other legitimate business purposes.

5. Sharing of Personal Information: Garnet Hotels may share personal information with third parties, including service providers, hotel property owners, legal affiliates, and in compliance with legal obligations or during investigations. Personal information may also be shared in the event of a business sale or transfer.

6. User Rights and Choices: Users have certain rights regarding their personal information, including the right to access, correct, or delete data, as well as the right to opt out of certain communications or data processing activities.

7. State-Specific Notices: The policy includes specific provisions for residents of applicable states or jurisdictions, outlining additional rights and information regarding personal data.

8. International Notices: Garnet Hotels acknowledges that its services are accessed from various countries and explains how personal information may be transferred and processed internationally.

9. Online Advertising: The policy addresses Garnet Hotels’ presence in online advertising and provides information on how users can report inappropriate or offensive promotions.

10. Links to Other Websites: Garnet Hotels’ services may contain links to other websites, and users are encouraged to review the privacy policies of those sites as Garnet Hotels is not responsible for their practices.

11. Security and Data Retention: Garnet Hotels maintains security measures to protect personal information and retains data only as long as necessary for business purposes or as required by law.

12. Information Related to Minors: Garnet Hotels does not knowingly collect personal information from minors under 13 and will promptly delete any such data if identified.

13. Changes to the Policy: Garnet Hotels may update its privacy policy periodically, and users are encouraged to review it regularly for any changes.

14. Contact Information: Users can contact Garnet Hotels with questions or requests regarding their personal information via mail, phone, or email.

Overall, the policy emphasizes Garnet Hotels’ commitment to protecting user privacy and outlines the rights and options available to users regarding their personal information.