Garnet Hotels

Our Specialises

Operations

At Garnet Hotels, our dedicated team of professionals collaborates tirelessly to ensure seamless hotel operations. Drawing on our wealth of experience in property management and the implementation of industry best practices, we proudly advocate for the best interests of our owners and safeguard their investments. Our exceptional staff boasts decades of collective expertise in the hospitality sector, setting a standard that is unmatched.

Our comprehensive range of services includes:

  • Cost Control Management
  • Labor Control & Planning
  • Customer Satisfaction Training & Review
  • Preventative Maintenance
  • Inventory Management
  • Departmental Efficiency & Ongoing Training
  • Brand Management

Trust Garnet Hotels to elevate your hotel operations to new heights of efficiency and excellence.

Revenue Management

At Garnet Hotels, our dedicated team of professionals collaborates tirelessly to ensure seamless hotel operations. Drawing on our wealth of experience in property management and the implementation of industry best practices, we proudly advocate for the best interests of our owners and safeguard their investments. Our exceptional staff boasts decades of collective expertise in the hospitality sector, setting a standard that is unmatched.

Our comprehensive range of services includes:

  • Cost Control Management
  • Labor Control & Planning
  • Customer Satisfaction Training & Review
  • Preventative Maintenance
  • Inventory Management
  • Departmental Efficiency & Ongoing Training
  • Brand Management

Trust Garnet Hotels to elevate your hotel operations to new heights of efficiency and excellence.

Sales & Marketing

Garnet Hotels prides itself on fostering a sales-focused environment across our hotels and restaurants, supported by our dedicated Corporate Office Sales Director. Through a combination of regular property visits and online meetings, we collaborate closely to devise and implement tailored marketing and action plans for our property Sales Directors, General Managers, and department leads.

Our comprehensive services include:

  • Personalized Marketing Plans
  • Weekly Sales Strategy Calls
  • Market Reviews & Analysis
  • Above-Property & On-Property Contribution

Count on Garnet Hotels to empower your sales and marketing initiatives, driving growth and maximizing your property’s potential.

Food & Beverage Management

At Garnet Hotels, we specialize in providing comprehensive Food & Beverage Management services for our full-service hotels, resorts, and branded restaurants. Our seasoned senior management team works closely with Regional Operation Managers to meticulously evaluate and review property data, ensuring operational excellence and guest satisfaction.

Our tailored services encompass:

  • Cost & Inventory Control
  • F&B Menu Planning and Pricing
  • Training & Safety Implementation
  • Advertising & Promotional Programs
  • Financial Auditing and Reconciliation

Rest assured, Garnet Hotels is committed to delivering exceptional dining experiences while maintaining efficiency and profitability across your F&B operations.

Reputation Management

At Garnet Hotels, we prioritize cultivating robust online presences for each of our properties through strategic social media engagement and authentic responses to guest feedback. We recognize the pivotal role of social media in fostering meaningful connections with today’s travelers. Additionally, providing genuine responses to guest reviews serves as a valuable tool for continuous improvement.

Our comprehensive approach includes:

  • Regular posts to social media channels on a daily and weekly basis
  • Active monitoring of customer reviews and timely responses
  • Ongoing employee training to ensure alignment with our reputation management strategies
  • Optimization of websites and property profiles through reviews and social media integration

By actively engaging with guests and leveraging feedback channels, Garnet Hotels is committed to maintaining a positive reputation and enhancing the guest experience across all our properties.

Human Resources

At Garnet Hotels, we firmly believe that the cornerstone of successful hospitality management lies in our people. We understand the significance of fostering an environment where every staff member, whether at the corporate level or on the front lines, feels safe, valued, and respected. Our commitment to providing comprehensive training and tools for continuous growth is ingrained in our culture, ensuring that each employee has the opportunity to thrive.

Key elements of our human resources approach include:

  • Recruitment & Hiring: We are dedicated to sourcing and selecting candidates who not only possess the necessary skills but also align with our values and ethos.
  • Management Training: Our leadership development programs equip managers with the skills and knowledge needed to effectively lead their teams and drive results.
  • Benefit Programs & Review: We regularly review and enhance our benefit offerings to ensure they remain competitive and meet the evolving needs of our workforce.
  • Training & Development: Through ongoing training initiatives, we empower our employees to expand their skill sets and advance their careers within our organization.

By prioritizing the well-being, growth, and development of our employees, Garnet Hotels not only retains some of the industry’s best talent but also fosters a culture of excellence and innovation that sets us apart in the hospitality sector.

Accounting

At Garnet Hotels, we understand the critical importance of delivering timely and precise financial information to hotel owners and operators. Utilizing cutting-edge financial applications, we offer real-time reporting that provides comprehensive analysis of asset performance, projections, historical and portfolio performance, and cost control measures across all departments.

Our accounting services include:

  • Daily Financial Reporting
  • Customized Profit & Loss Reporting (USALI Format)
  • Balance Sheet Reconciliation & Review
  • Sales Tax Reporting & Audit Support
  • Annual Budgeting
  • Accounts Payable
  • Accounts Receivable
  • Cash Management & Auditing
  • Hotel Forecasting
  • Payroll Services
  • Vendor Management/Purchasing Control

By leveraging industry-leading tools and expertise, Garnet Hotels ensures that our clients have the financial insights they need to make informed decisions and optimize their operations for success.

Risk Management

At Garnet Hotels, the safety and well-being of our guests and employees are paramount. We prioritize risk management through routine and comprehensive inspections of our properties, aiming to mitigate liability exposure for our hotel owners and operators.

Our risk management services include:

  • Risk Analysis: We conduct thorough assessments to identify potential risks and develop strategies to mitigate them effectively.
  • Safety Audits: Regular audits ensure compliance with safety standards and protocols, minimizing hazards and enhancing guest and employee safety.
  • Harassment & Trafficking Training: We provide training programs to educate staff on recognizing and addressing harassment and human trafficking issues, fostering a safe and respectful environment.
  • ADA Compliance: We ensure compliance with the Americans with Disabilities Act (ADA) to guarantee accessibility for all guests and employees.

By proactively addressing risks and promoting a culture of safety and compliance, Garnet Hotels strives to provide a secure environment for all stakeholders involved.

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